The article outlines what is needed to reach a high level of capability in Interactive Electronic Technical Manuals (IETMs), specifically Level-4, as presented by Code and Pixels. It emphasizes a collaborative process between the equipment’s original equipment manufacturer (OEM) and the IETM development team, detailing the essential inputs, workflows, and expert guidance required to craft an advanced, interactive maintenance documentation solution. This collaboration aims to move beyond static manuals toward a more dynamic, connected user experience. (Page 2)
At the core of building an IETM Level-4 system are digital assets and expert direction. The development relies on electronic versions of all manuals, drawings, images, and videos, which must be finalized and approved by the appropriate authorities before integration. The primary formats should be text-searchable documents (such as PDF or DOC) rather than scanned images, ensuring that technicians can efficiently locate information within the IETM. (Page 2)
The required set of documents is not fixed and will vary with the delivered equipment. Larger, more complex systems typically generate a larger body of documentation, whereas smaller systems or components generate fewer documents. This variability is a natural part of tailoring the IETM to the specific asset and its maintenance needs. (Page 3)
For larger systems, the corpus of documentation often includes a broad mix of materials such as user handbooks, design specifications, technical manuals, illustrated spare parts lists, maintenance and diagnostic guides, initial stocking references, and various operational and deployment manuals. In contrast, smaller subsystems or components may rely on a more concise set of core manuals and guides. The exact assortment depends on the system's size and purpose, but the goal remains a comprehensive, well-organized information base. (Page 3)
In practice, an IETM database may contain a range of document categories, including user-oriented materials, design and technical specifications, maintenance and diagnostics documentation, parts catalogs, installation guides, special tooling and test equipment references, stocking and inventory guidance, repair schedules, and operation manuals for various contexts (combat, deployment, air transport, etc.). The list can be extensive for large programs and more focused for smaller ones, but all are oriented toward enabling effective maintenance and use of the asset. (Page 3)
Beyond simply collecting documents, there is a need for subject matter experts to help finalize the IETM’s home page layout, module boxes, and table of contents. After the documents are digitized and stored in a database, features such as hyperlinking and hotspots are established. With SME input, additional tasks—like linking related topics, implementing robust search indexing, and placing hotspots—can be carried out to complete the Level-4 development. The aim is to create a navigable, interconnected information environment rather than a static repository. (Page 4)
Once the content is converted into a structured database, the development workflow can progress with linking across topics and leveraging interactive elements. Initial work may yield about half of the intended interactivity through document-topic connections, while SME guidance supports the remaining tasks—ensuring comprehensive topic relationships, efficient search behavior, and meaningful hotspot placement. This phased approach helps balance effort with measurable improvements in user experience. (Page 4)
A critical quality criterion is that all soft copies used in the IETM must be text-searchable and free from rasterized or scanned text. This enables reliable indexing and quick retrieval of information, which is essential for an effective Level-4 IETM experience. Authors and engineers should verify that documents are in usable digital formats (PDF or DOC) with selectable text. (Page 5)
In summary, the OEM contribution to achieving Level-4 readiness includes providing the complete set of documents, manuals, drawings, images, and videos, along with ongoing guidance from subject matter experts. This combination of comprehensive digital assets and expert input is the foundation for building a robust, interactive IETM environment. (Page 5)
For additional information or to arrange a demonstration, the source organization invites interested parties to visit the Code and Pixels website, reach out via their IETM contact channel, or connect by phone. The indicated contact options reflect the original outreach channels used to present the project and its capabilities. (Page 5)
The content summarized here is drawn from the provided Flipbook materials, which outline the practical steps, document expectations, and collaborative framework required to advance IETM development to Level-4. The materials emphasize a collaborative OEM–SME approach, a strong emphasis on digital, text-searchable formats, and a staged path toward richer interactivity within a centralized, well-structured information base. (Page 6)