Everbridge Activation Procedures document provides detailed instructions for handling various emergency situations at the Cleveland Clinic's different locations worldwide. It covers protocols for active shooter incidents, bomb threats, hazardous materials, mass casualty events, and more. The procedures outline the steps to be taken by caregivers, visitors, and patients in case of emergencies, including lockdown measures and communication protocols.
The document specifies the actions to be taken in the event of an active shooter situation in different locations such as Florida, London, Ohio, and Nevada. It includes logging into the crisis management system, launching critical events, providing hazard information, activating lockdown procedures, notifying local police, and monitoring radio traffic for further directives. Response options for individuals include running, hiding, or fighting, while caregivers are instructed to secure the area and report any suspicious activity.
For bomb threat alerts or suspicious objects, the procedures outline the steps to be followed, including logging into the crisis management system, providing relevant hazard information, launching notifications, and notifying local police. Different protocols are in place for initial bomb threat calls and when the police confirm the threat to be real. Caregivers, visitors, and patients are authorized to take action and are informed through various communication channels such as text, email, desktop alerts, and the intranet.