Seller Guide

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Congratulations

A HELPFUL GUIDE TO SELLING YOUR HOME The Knoll Team Madison & Company Properties 1221 S. Clarkson St #400 Denver, Colorado (720) 928-9464 team@theknollteam.com www.theknollteam.com KNOLL

Congratulations

Meet the Team

piper knoll, realtor® During my first visit to The Parade of Homes, I knew I wanted a career in Real Estate and became a REALTOR® in 2005. With a background in insurance, top notch service has always been a priority to me. I use systems that not only help smooth out the challenges of a real estate transaction but also help keep our buyers and sellers informed and updated during the process. As a “systems nerd”, I feel that knowledge is power and our systems ensure that we answer your questions before you know to ask them. piper@theknollteam.com I currently serve as a Director for the National Association of REALTORS®, NAR Young Professional Advisory Board 2020 Chair, and CAR Metro District 2020 Chair. My service allows me to advocate for our clients at a higher level while making a significant impact on NAR’s fight to protect homeownership rights, which is so important to me. justin knoll, realtor® I was born and raised in Denver, into a family of Realtors, before it was “cool” to be from the-MileHigh City. Neighborhoods like RiNo, LoHi and the Highlands were just called the “North-side” and the Broncos and Nuggets were the only games in town. As a 4th generation Realtor, I learned the importance of homeownership and my family’s role in helping people achieve it. For over 20 years I have sold, managed, recruited, led companies, merged associations and my favorite “job” - coaching. justin@theknollteam.com Having such an amazing team allows me time to collaborate and strategize with some of the best Realtors and companies in the market. When we are not working Piper and I spend time at Coors Field watching the Rockies or hanging out with her two amazing daughters. pam meier, realtor® Since 1973, I have been helping my clients buy their first home, their dream home and all of their homes in between. I always treasure the opportunity to be a part of their personal and significant real estate event and many of my clients have become lifelong friends who turn to me as their trusted real estate advisor. I am a proven negotiator, clear communicator and have an unwavering devotion to my buyers and sellers, every step of the way, ensuring a smooth and successful transaction. I use systems and experience to make certain that no details are missed and that I am able to focus on my client’s most pressing needs. pam@theknollteam.com My husband Jim and I have been blessed with 14 grandchildren and they never cease to fill our lives with love and laughter. In my spare time (spare time with 14 grandchildren?) I enjoy yoga, reading, traveling and spending time with friends and family. “The Knoll Team was exactly what we needed when selling our home! The team was so patient with us as we hadn’t gone thru this process in over 16 years and a lot has changed. We wanted to find a home to buy before putting ours on the market which took several months. Then once we were under contract to buy we had an extremely tight deadline to get our house under contract and with her extremely organized fashion we were on the market and under contract in days -with mulitple offers! This was very stressful to us but the Knoll Team was there every step of the way and made us feel like their only client. They provided immediate response to our questions and helped guide us to make the best business decision. Their professionalism and expertise thru the contract process was outstanding. We are so grateful and feel extremely blessed to have had such a smooth experience and it’s all due to having The Knoll Team as our agents!!” Kris Moe

Meet the Team

john chapman, realtor®

Ask anyone who knows me and they’ll tell you two things: I’m passionate about bringing people together and I have an incredible love for my hometown. A fourth generation Denver native growing up in West Wash Park, I have seen first-hand the strong impact that a tight-knit community can have on an individual. Spending my summers as a kid exploring Washington Park, playing sports and adventuring with my friends, I was never able to see myself living anywhere else. Though I love to travel, Denver will always be home and I know this city inside and out. As a result of this, I have a large network across all walks of life and industries. Real estate is in my blood, with a dad who was in Denver real estate for more than 40 years. I pride myself on mastering the work-life balance, enjoying all the area has to offer with my wife Rebecca and my two sons John and Alex. john@theknollteam.com Rebecca chapman, transaction coordinator My name is Rebecca Chapman, I’m the Transaction Manager for The Knoll Team. Although I’m not officially a Denver native, I have lived here for almost 20 years and call it home! I grew up in Harrisburg, Pennsylvania and went to the University of Colorado at Boulder for my undergrad. After graduation I never really left Colorado, only to go back east to visit family from time to time. I love everything about Colorado from the weather to the mountains and all the fun things you can do here. Plus Denver is not so big of a city where one gets lost, it has such a small town feel which I love and appreciate. rebecca@theknollteam.com I have a Master’s degree in Counseling from Regis University and had a private counseling practice for a few years before my first son was born. I love having discussions about anything psychology related and believe very strongly in the power and value of healthy human relationships. I am always on a quest for personal healing and growth and love finding people who have a similar curiosity about themselves and others. Richie averill, realtor® I grew up in the rural South training horses, fishing, playing sports and being a good ol’ southern boy. Although helping people has always been a focus of mine, being a REALTOR® in a rapidly growing metro area was not on my radar. At the age of nine I launched my first business – a lemonade stand on a small two lane road. That ignited an entrepreneurial spark that took nearly 20 years to be realized. Prior to real estate, I worked in the wireless industry delighting clients and teaching sales professionals how to stay client-centric. This experience uniquely positioned me for a tech-savvy transition into real estate, and ensures I stay one step ahead so the experience is positive, rewarding and fun for everyone richie@theknollteam.com deanna Gibbons, team manager Growing up in Michigan I never imagined I would live in another state. When we vacationed in Denver in 1996, I absolutely fell in love with Colorado and knew instantly that we would make Denver our home someday. In 2008, that dream became a reality and we moved our family of 7 cross country away from everything we knew to the complete unknown. I love all things design and marketing and have been doing it for over 15 years. I enjoy learning new tools and strategies that I can bring to the team to help in providing outstanding professional service to our clients while pushing the team forward to great levels of productivity. In my spare time I enjoy hiking with my family, reading and crafting in my craft studio. deanna@theknollteam.com

john chapman, realtor®

Our Promise to You

As REALTORS®, we strive to make the home buying and selling experience as smooth and as fun as possible for our clients. We believe that real estate should be fully cooperative, and for that reason, we work as a team on every transaction. We choose every day to work with honesty, integrity, and at a very high level of accountability so that we never miss a step. We believe every person needs and deserves an advocate while buying or selling a home. This means that as our client, you can rest assured knowing that your interests are protected, and you will receive well-informed, experienced, and above all, honest advice. As REALTORS®, we abide by a strict Code of Ethics which influences our every action while practicing real estate. With our many years of experience coupled with our commitment to honesty and teamwork, we can confidently promise you that our services will go above and beyond your expectations. We are dedicated to helping you reach your goals. Please help us reach ours! If you are pleased with your experience in working with us, we ask that you please consider giving us a 5-Star Review, a referral, or a brief testimonials.

Our Promise to You

The Knoll Team has made selling our house an easy and straightforward process. They came out to meet with us and gave us a specific timeline with what we needed to complete to get our house on the market, and following their instructions we were able to go under contract very quickly.The team is quick to respond, very organized and great at communicating updates. I would strongly recommend using The Knoll Team when buying/selling your house. I know we will be using them again in the future! Sarah L.

“

The Knoll Team

KNOLL WHO YOU’RE WORKING WITH TEAM We’re a family-based team and we work together. You may not meet everyone on the team, but collaboration between team members to deliver exceptional results is a hallmark of our business model. We believe the sum of all parts is greater than the whole. leadership Most of our team holds leadership positions within the industry. Justin served as the Chair of the Colorado Association of REALTORS® and Piper was Chair on a National Committee while other members are involved at the local level. We are fortunate to be recognized and respected in the community and as a result other agents like to work with us. History/ExperiencE Four generations of Colorado Real Estate buying and selling tradition shared amongst our founding partners, and a combined 100+ years of Real Estate Experience between active team members. Every year we help dozens of families buy or sell homes – we look forward to working with you to do the same. How we operatE Our approach is systems driven. While we understand every client and transaction is different, the contractual obligations during the process are the same. Each situation may be customized based on client’s needs, but the process remains as predictable as possible throughout allowing us to manage expectations while avoiding surprises. what to expect results Since we are all REALTORS® we operate and hold ourselves to the highest ethical standards, industry accepted best practices, and execute good faith dealings always. Our advice is based on years of experience and the benefit of a robust volume of transactions each year. During the process we will always give you options and guidance giving you the confidence to make the best decisions for you. Your success is our success. We are a 100% referral-based business. Our goal is to deliver beyond what was promised and create lifelong relationships with every client we work with. Expect the exceptional.

The Knoll Team

MADISON & COMPANY PROPERTIES

YOUR BOUTIQUE REAL ESTATE FIRM Madison & Company Properties is the finest boutique real estate firm in the Denver metro area. Our company is comprised of experienced and knowledgeable real estate brokers and staff who provide our clients with the highest level of personal service and expert advice. Whether you are buying, selling or investing, The Knoll Team at Madison & Company Properties is here to provide expertise in all your real estate needs. COMMITTED At Madison & Company Properties, we are committed to providing our clients with an outstanding real estate experience. We pride ourselves on being experts in the Denver real estate market and we are dedicated to passing our knowledge along to you. Whether you are an experienced investor, a first time buyer or seller, The Knoll Team of Madison & Company Properties are here to provide you with the best service possible. TRUSTED Integrity is our core value at Madison & Company Properties. We know there are many real estate companies to choose from and we take your trust in us very seriously. Buying or selling a home is one of the most important decisions you can make in your life. Our experienced and trustworthy team at Madison & Company Properties is here to guide you through the process every step of the way. community Madison & Company Properties has multiple strategically located offices for convenience and to better serve our clients and community. Come visit us in Wash Park, Brighton, Cherry Creek North, DTC, Evergreen and our commercial office in Glendale.

MADISON & COMPANY PROPERTIES

home SELLING FAQ’s

What is a Seller’s Agent and why do I need one? A Seller’s Agent is a Real Estate Broker who will represent and protect you, as well as walk you through every aspect of your home sale. Your REALTOR® on The Knoll Team has your best interests in mind while providing expertise and negotiation on your behalf, as well as informing you of all of your rights, options, and responsibilities during your home sale and beyond. At The Knoll Team, we strive to provide excellent advice and coaching through every step of your sale so that you feel empowered to make informed decisions regarding the sale of your home. What is a REALTOR®, and what makes them different from a Real Estate Broker? Not all Real Estate Brokers are created equally! There is a significant and valuable difference between a REALTOR® and a licensed Real Estate Broker. All REALTORS® are Real Estate Brokers, but not vice versa. The actions of a REALTOR® are regulated by the National Association of REALTORS®, who provide a strict Code of Ethics for practicing real estate. This is a standard which REALTORS® are held to while representing clients, while a Real Estate Broker is not. Every broker in The Knoll Team is a REALTOR®. When choosing representation in your home sale, the choice of working with a REALTOR® over working with a Real Estate Agent may save you a lot of frustration down the road. What are the costs associated with selling a home? In the majority of real estate transactions, the seller pays the success fee to both the listing firm and the buyer’s agent. In addition to the success fee, the seller is typically responsible for the Title Insurance Policy for the buyer, prorated taxes and home owner association dues, and some closing fees. Upon hiring us to represent you in the sale of your home, you will receive an estimated seller settlement statement, showing approximate costs involved as well as an estimated net proceeds amount. What if the buyer backs out of the contract? The Colorado contracts are written to protect the buyer, and there are a variety of reasons that they can elect to terminate, including property title commitment, inspection, due diligence items, appraisal and loan objection. It is never fun to have a buyer terminate, and we will do all we can to prevent that from happening. If the buyer terminates for a valid reason, we would return their earnest money and go back on the market. All parties should work in good faith, meaning with the intent to cooperate and resolve issues, but there are some things that are out of your control.

home SELLING FAQ’s

How long does it take to sell a home and when do I move out?

Typically, it takes most sellers a few weeks to get their home ready for sale. Once you are ready to hit the market, we will have professional photos taken, prepare our extensive marketing of your property and go active in the MLS. Once we begin showings, buyers agents will be prompted to provide feedback which may be used to adjust our strategy. After you accept an offer, barring any inspection, title or appraisal issues most loans close within 45 days. Cash transactions can be as quick as 7 days from contract to close. Possession is usually given at closing, but that can be negotiated to give you more time if necessary. When I move out, what is expected of me? When you turn over possession to the buyer, there are a few things to consider. We need to be diligent to make sure all the inclusions listed on the contract remain in the home (like window coverings, garage door openers and appliances). When you vacate the home, you do need to leave it in move in ready condition, with no personal items, trash or debris left behind. We encourage all of our sellers to leave the home in a condition that you would be happy having it turned over to you if you were the buyer. Before closing, we will provide a detailed reminder of inclusions and further information. What should I expect at closing? Typically a few days prior to closing, you will receive a final settlement statement from the title company. This settlement statement will include your final loan payoff, prorated taxes, hoa fees, success fee, and other closing costs associated with the sale of you home. After your home closes, the title company will wire the payoff to your lender, transfer the water and HOA to the new owner, and record the deed which transfers ownership from you to the buyer. Your proceeds can be paid in two ways - wire or cashier’s check. If you would like the funds wired, be prepared with the wiring instructions from your bank. Ask your bank if they charge a wiring fee, prior to initiating the transfer. There is chance your bank may place a hold on the cashiers check for up to 10 days. Please plan on allocating at least 2 hours for closing. Home sellers who sold their home after March of 2020 were more likely to report the main reason for selling was because their home was too small.

How long does it take to sell a home and when do I move out?



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