Sustainability Leading the Way Responsibly Sustainability Report FY 2022-23
Contents About Licious 4 About this report 12 Message from the Leadership 16 Awards and recognitions 20 Business highlights 22 Stakeholder engagement and Materiality Assessment 26 Doing Business Responsibly 40 Being responsible towards environment 62 Empowering our people 68 Community Engagement and Impact 78 Looking ahead 86 GRI Content Index 94 2
Sustainability Report FY 2022-23 3
About Licious 4
Fostering Sustainability: Leading the Way Responsibly Founded by Abhay Hanjura and Vivek Gupta, Licious stands as India’s pioneering direct-to-consumer (D2C) Unicorn, dedicated to delivering an unparalleled array of meat and meat products. With a vision to become India’s most cherished meat brand, Licious is committed to providing premium-quality offerings. The company caters to consumers in over 20 Indian cities, processing 1.2 million orders monthly , and boasting an impressive 90% repeat consumption rate across diverse markets. Currently, Licious thrives with a team of over 6000 members, encompassing various disciplines and functions, all working collectively to shape the future of the meat industry. 1.2 million Processing 1.2 million orders monthly 90 % 90% repeat consumption rate 6000 6000 Members Sustainability Report FY 2022-23 5
We, at Licious, take immense pride in being a pioneering food technology startup that has transformed the meat and seafood industry in India. Our journey began in 2015, and since then, we have grown exponentially, earning a reputation as a trusted brand known for delivering high-quality, fresh, and hygienic meat and seafood products. Our inception was fuelled by a vision to revolutionize the way consumers access and enjoy fresh, safe, and ethically sourced animal protein. Our mission revolves around ensuring that every bite of meat or seafood that graces a consumer’s plate is not only delicious but also procured with the utmost responsibility and sustainability in mind. We’ve set out to make the process of acquiring these essential food items hassle-free and convenient by leveraging technology, maintaining robust cold chain logistics, and adhering to stringent quality standards. Over the years, we’ve expanded our footprint across multiple cities in India, Our commitment to providing responsibly establishing a strong customer base that and sustainably sourced animal protein is at appreciates our dedication to delivering the heart of everything we do. trustworthy and farm-fresh products. Our unwavering commitment to quality, safety, and ethical practices in sourcing and processing meat and seafood has solidified our reputation in the industry. 6
Our commitment to sustainability and responsible operations At Licious, we are wholeheartedly Our key pillars of commitment to sustaincommitted to sustainability and ability and responsible operations include: responsible operations across every facet of our business. We recognize that sustainability is not merely a trendy buzzword; it is a fundamental imperative for the future of our planet. We acknowledge Energy Efficiency our responsibility to minimize our environmental impact, support local communities, ensure the humane treatment of animals, and provide a safe and inclusive We are committed to optimizing our energy workplace for our employees. consumption across our operations, focusing on reducing our carbon footprint. Our approach to sustainability is holistic, By embracing energy-efficient practices, encompassing key areas such as we not only contribute to environmental responsible sourcing, environmental preservation but also strive for economic conservation, employee well-being, and efficiency. community engagement. We understand that sustainability is an ongoing journey of continuous improvement, not a one-time effort. Natural Resource Conservation Our dedication to responsible sourcing extends to the conservation of natural resources. We recognize the importance of protecting our environment, and we diligently source our meat and seafood products from suppliers who share our commitment to ethical and sustainable practices. This ensures that we safeguard vital natural resources while delivering the highest quality products to our customers. Sustainability Report FY 2022-23 7
Employee Health and Safety The well-being of our employees is at the heart of our operations. We prioritize creating a safe and inclusive work environment, where our employees can thrive. Through investments in training and development, we equip our team with the necessary skills and knowledge. Our commitment to employee health and safety goes beyond compliance; it’s our moral responsibility. Waste Reduction and Sustainable Packaging Waste reduction is a critical component of our sustainability efforts. We actively work to minimize waste throughout our operations. Additionally, we are exploring sustainable packaging options to further reduce our environmental impact. Our commitment to responsible packaging aligns with our goal of promoting eco-conscious practices. Emissions Monitoring Monitoring and reducing emissions is essential to our environmental stewardship. We actively track our emissions, striving to minimize our greenhouse gas footprint. By implementing emission reduction measures and exploring renewable energy sources, we contribute to a healthier planet and a sustainable future. 8
Pollution Control Pollution control is a key aspect of our environmental commitment. We take extensive measures to control and reduce pollution in our processes. By adhering to ethical standards and best practices, we ensure that our operations are environmentally responsible and in harmony with our natural surroundings. Farmer and Fishermen Community Upliftment Empowering the communities that form the backbone of our supply chain is integral to our mission. Through community engagement and philanthropic initiatives, we are committed to supporting the upliftment of farmers and fishermen. We aim to create positive social and economic impacts in the regions where we operate. Animal Welfare Our unwavering commitment to animal welfare drives us to adhere to the highest ethical standards and best practices throughout our supply chain. We believe in treating animals with care and respect, ensuring they are well-cared for at every stage of our production process. Our dedication to animal welfare reflects our broader commitment to responsible and sustainable practices. Sustainability Report FY 2022-23 9
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