A DIVE INTO 2024 Q1 & Q2 EDITION
New Merlin Values 1-3 Special Visit 4 Conservations Effort 5-6 Ocean Academy 7-8 Shell-abrations 9 - 18 SEA LIFE around the World 19 - 20 “In a world full of fish, be a shark”
OwnYour Craft Hi SEA LIFE Team! As we turn the page on a momentous 2024 so far, I am thrilled to share with you the vibrant stories that have unfolded within our walls. Our commitment extends beyond awareness. You might recall the bustling SEA LIFE Malaysia Ocean Week, where we welcomed esteemed NGOs to collaborate on interactive activities and educational workshops. It was a true testament to the power of collective action in safeguarding our oceans. Festivities weren't all business! We also reveled in the spirit of cultural celebration with our team potlucks during Lunar New Year and Hari Raya Aidilfitri. These joyous occasions fostered a sense of community and reminded us of the importance of celebrating diversity. Speaking of exciting discoveries, we're thrilled to welcome a new resident to our aquarium tank! This fascinating creature adds another layer of wonder to the diverse underwater world we showcase. This issue is a celebration of everything that makes SEA LIFE Malaysia such a special place. From the dedication of our team to the awe-inspiring creatures in our care, we strive to be not just an aquarium, but a hub for ocean appreciation and conservation. As you delve into these pages, we hope you'll be inspired to join us in our next mission. Together, let's champion the beauty and vital role of our remarkable oceans. AIZAD FARHAN BIN ANUAR SEA LIFE Duty Lead
It has always development been ever challenging since the in the Pre-Opening SLCM time especially on the Curatorial point of view. Therefore, I would like to use this opportunity to express my highest gratitude to my dearest team members who have ride the toughest sea with me. A big pat on the back to everyone in the team. Together, we are strong and we will sail through every single wave with courage and wisdom as you own your craft along the discover a new course and making the aquarium a more pleasant and safe place to work in while enjoying the ride and more importantly making the aquarium a check list for everyone to visit in Malaysia as we care to make a positive change. Therefore, please continue to push our limit to reach the desired boundaries. MALAYSIA BOLEH, SEA LIFE MALAYSIA BOLEH. DRIVE the past resolved, it is time for us to steer the ship to & DISCOVER way. Now, with many of those difficult challenges in YEW CHERNG CHONG SEA LIFE DISPLAY CURATOR Hi team! I want to express my heartfelt gratitude for the past 6 months. Our journey together has truly felt like riding a wave in the ocean, filled with highs and lows. Despite the challenges, I am proud to say that we experienced numerous happy moments and significant achievements in the first half of the year. Each of these successes is evidence of our collective hard work and dedication. As we look forward to the next half of the year, I want to take this opportunity THE RIDE Enjoy to thank each and every one of you for your amazing efforts. Your contributions have been precious, and together, we have built a strong team. Let's continue to dive deeper and push ourselves further, aiming for even greater results in 2024! ABDUL RAZZAK BIN JAMALU SEA LIFE Operation Manager
RINGN EWVA LUES Scott O’ Neil expresses Entertainments employees gratitude and to Merlin highlights the importance of the company's values. These values are guiding principles that reflect the company's commitment to excellence, continuous improvement, ambition, unity, and joy. The Director encourages employees to embrace these values and to lead by example. The company's culture and values are seen as a living, breathing part of the company's journey, and employees are invited to champion them in their daily work. The speech concludes with a message of unity, emphasizing that the future of Merlin Entertainments will be shaped by everyone working together. We go above and beyond for our guests and our people – no gesture is too thoughtful. We are uncompromising about safety, security and welfare, setting the highest standards. We work hard to have a positive impact, both on the planet and in our local communities. We constantly sharpen our skills, we seek to become deep subject experts, and help others to grow in their roles. We listen closely to others, learning from feedback. We take inspiration from our industry and world, to stay at the forefront of entertainment A DIVE INTO 2024 1
teamwork and trust. We collaborate with people from other teams and sites around the globe, to solve problems together and draw on diverse perspectives. We commit to our decisions and move at speed to make progress happen. We give our best every day, owning our work and seeing it through until it’s done brilliantly. We focus on the things that make the biggest difference: do less, but do it better. We explore untapped opportunities to delight more guests in more ways, embracing calculated risks. We bring FUN and optimism to our work – because happiness helps us be at our best. We support each other through challenges and turn missteps into opportunities to learn. We cultivate a warm, welcoming environment where people feel a strong sense of belonging. A DIVE INTO 2024 2
WORKSHOP 11 JANUARY 2024 🌊 Dive into a new era at SEA LIFE! Our team had a fantastic workshop with Kristian, YC, Razzak, and Chin as they introduced us to the exciting new Merlin Values! We're thrilled to embark on this new chapter #GoTogether, committed to delivering unforgettable experiences for our guests by #OwnOurCraft and fostering a thriving work environment #DriveAndDiscover. Stay tuned for more updates as we embrace these values and continue to be the best at what we do! #SEA LIFE #MerlinValues A DIVE INTO 2024 3
EXPLORING LEGOLAND MALAYSIA RESORT 14 APRIL 2024 Last Hari Raya Aidilfitri, LEGOLAND Malaysia Resort buzzed with a special kind of magic! Merlin Entertainment's bigwigs, Scott O'Neil, the Director, and Piper Heitzler, the Chief of Staff, joined our Clubhouse Hari Raya Open House for an unforgettable experience. We welcomed them with open arms (and full bellies!), as Scott even got his hands dirty making dodol, flipping roti canai like a pro, and even helping whip up some frothy teh tarik! It was a celebration of culture, fun, and LEGO bricks, all rolled into one! A DIVE INTO 2024 4
JOHOR NATIONAL PARK 1 - 3 MARCH 2024 #GoTogether into adventure! Ocean Week at SEA LIFE just got even FIN-tastic! We're teaming up with Johor National Park to bring you a week of incredible ocean experiences. Learn all about the vital role mangroves play in conservation, then take a mind-blowing VR dive into the wonders of the deep sea! Get ready to be quizzed on your ocean knowledge and amazed by the underwater world. Don't miss out – become a Conservation Hero this week at SEA LIFE Malaysia! #SEALIFEMalaysia #OceanWeek #ConservationHeroes SEA LIFE OCEAN WEEK: MARECET 28 JUNE 2024 🐬🐢🌊 Another successful SEA LIFE Conservation Week in the books! We were thrilled to host the MareCet (Marine Mammal Research & Conservation) Team this year, whose expertise in marine mammal conservation brought a wealth of knowledge to our event. Together, we explored innovative ways to protect our ocean's most beloved creatures and raised awareness about the critical challenges they face. Stay tuned for more updates on our conservation efforts! #SEALifeConservationWeek #MARECET A DIVE INTO 2024 5
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