Invitation_EFH

Product Knowledge Challenge




Product Knowledge Challenge

Product Knowledge Challenge

Product Knowledge Challenge

Dear Ms. Elenita Hernandez, We are delighted to invite you to the grand finals of the Baby Specialist Product Knowledge Challenge, an event that showcases depth of product knowledge and expertise of our talented team members. Event Details: • Date: July 5, 2024, Friday • Time: 10:00 AM to 12:00 PM • Venue: SMRHQ Auditorium Join us in celebrating the hard work, dedication, and achievements of our outstanding employees. Your presence at this event would not only be an honor but also a source of inspiration for our finalists, who have put tremendous effort to advance to this stage. We look forward to seeing you there! Sincerely, Baby Specialist Program Committee

Product Knowledge Challenge

Meet the

Finalists!

Meet the

Meet the

Finalists! Jomari Pama Sales Utility Clerk, Grand Central Q: What are your preparations for the Grand Finals? A: I conduct research on baby development and also review the features and benefits of various baby products. Q: How do you feel about the upcoming Grand Finals? A: Very excited a little bit nervous. Q: How has participating in this challenge changed you? A: Mas lumawak pa ang aking kaalaman sa pagsali sa Product Knowledge Challenge. Kahit na ako ay ilang taon na sa Baby Company, marami pa pala akong pwede pang matutunan. Bumalik ulit ang aking sigla na matuto.

Meet the

Meet the

Finalists! John Barben Alvarez Sales Utility Clerk, Grand Central Q: What are your preparations for the Grand Finals? A: Reviewing the assortments of the products of Baby Company and baby development stages. Q: How do you feel about the upcoming Grand Finals? A: Nervous and pressured. Q: How has participating in this challenge changed you? A: Bilang baguhan, first time magwork at sumali sa ganitong patimpalak, marami akong natutunan sa mga produkto, mga katangian at benepisyo ng mga ito. Mas nadagdagan ang aking kaalaman patungkol sa mga bata at sanggol. Nagkaroon ako ng kumpiyansa sa aking sarili kapag ako ay humaharap sa mga customers para sila ay matulungan ko. Nagkaroon din ako ng respeto galing sa aking mga kasamahan sa trabaho sa pagsali ko dito sa Product Knowledge Challenge.

Meet the

Meet the

Finalists! Cholo A. Alba Sales Utility Clerk, Bataan Q: What are your preparations for the Grand Finals? A: More focus on reviewing all items and products from Baby Company. Q: How do you feel about the upcoming Grand Finals? A: I just feel a little nervous, but I'm excited because I didn't expect that we'd reach the Final Round, and represent North Luzon. Q: How has participating in this challenge changed you? A: Mas nadagdagan yung kaalaman ko sa iba’t-ibang products ng Baby Company lalo na sa mga items na wala sa store. Sobrang na-enjoy ko yung bawat laban na nalagpasan namin. Sobrang laking tulong din sa akin ng bawat prizes na binibigay ng Baby Company and for me sobrang ganda and unforgettable ng experience na ito. Thank you!

Meet the

Meet the

Finalists! Delson M. Sidon Stock Clerk, Bataan Q: What are your preparations for the Grand Finals? A: Dahil sa hinangad namin na manalo, kada may free time ay nagrereview ako. Q: How do you feel about the upcoming Grand Finals? A: May halong kaba at saya. Q: How has participating in this challenge changed you? A: May mga bagong kaalaman akong natutunan magbuhat nang sumali ako sa Baby Specialist Product Knowledge Challenge. Masaya din ako na may halong kaba, ganun pa man habang tumatagal mas nagiging komplikado ang laban kung kaya't mas nangingibabaw ang kaba.

Meet the

Meet the

Finalists! Janna May Formento Sales Clerk, Lipa Q: What are your preparations for the Grand Finals? A: I browse the Baby Company web page and try to read more about the features and benefits of some items that I am not familiar with. Q: How do you feel about the upcoming Grand Finals? A: I am excited and proud to be in the upcoming Grand Finals. Q: How has participating in this challenge changed you? A: Having me as one of the participants in the Product Knowledge Challenge is beyond grateful. As a Gen Z, it made me more curious about babies’ needs and wants. I have become more aware of how babies' growing up stage can be so amusing and delicate at the same time. I gained more information and ideas about the features and benefits of our products that can help our new mothers choose what is best for their babies, as well as the materials of each product. This Product Knowledge Challenge made me as a whole because I am not here just because I am fit for the job, but to stand out and be the best baby specialist that every mother can rely on. To be honest, this Product Knowledge Challenge not only changed me, but it also helped me gain our customers' trust by giving them my best customer service through informative facts, even basic, about our products.

Meet the

Meet the

Finalists! Reniel D. Villanueva Sales Utility Clerk, Lipa Q: What are your preparations for the Grand Finals? A: I search on Google for some information about the babies and the brands that we do not carry. Q: How do you feel about the upcoming Grand Finals? A: I am excited and thrilled. Q: How has participating in this challenge changed you? A: It gained me confidence to effectively communicate with the customers and present the benefits of our products the way our customers need them. Because of this challenge, I tried to search and learn more about the products of Baby Company especially on brands that we do not carry at the branch. Knowing those facts is a competitive advantage for me as a tenured employee.

Meet the



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