Spring 2026 Welcome to Our Spring 2026 Newsletter! Discover how people, knowledge, and performance are driving safer, more skilled, and more resilient construction and utilities teams — from emerging roles and training updates to practical insights for staying ahead in 2026. People Retention & Career Pathways: Why Training Alone Isn’t Enough How Workforce Roles Are Evolving in Construction and Utilities Knowledge The Construction & Utilities Skills Gap: What 2026 Is Really Showing Performance From Compliance to Competence: Improving Performance in 2026 www.pragmatic-consulting.co.uk

Welcome to the Winter Pragmatic Newsletter! Updates to key courses: We’re pleased to bring you the Spring 2026 edition of our newsletter, highlighting key developments in construction and utilities training as the industry adapts to new standards and workforce priorities. In this issue, you’ll find insights on emerging roles, the evolving skills landscape, and the shift from compliance to competence — alongside updates on flexible, affordable, and refreshed training courses. City & Guilds 18th Edition (2382-22) – Now Updated to Amendment 4 – The 3-day full course has been updated to reflect Amendment 4 of BS 7671, ensuring electrical professionals are aligned with the latest wiring regulations and compliance requirements. We’ve also included the latest open course dates, plus a closer look at trends in performance, knowledge, and people development that are shaping safer, more skilled, and more resilient teams for the year ahead. EUSR Safe Control of Mains Connections (Water) – Our EUSR Safe Control of Mains Connections (Water) course has recently been updated to reflect current industry guidance and best practice. This certification is now also valid for 5 years. Thank you for reading. New Course: EUSR Endorsed GS6 Awareness – We are pleased to introduce our EUSR Endorsed GS6 Awareness – Avoidance of Danger from Overhead Lines course. It provides essential guidance on recognising risks and implementing safe working practices near overhead power lines, helping delegates protect themselves and others on site. The Pragmatic Consulting Team Continued Focus on Accessibility and Value Strengthening Training Provision for 2026 Pragmatic Consulting has further strengthened its 2026 training programme in response to continued client demand and evolving industry requirements. With expanded open-date availability, updated technical content, and additional course options, the focus remains on helping construction and utilities professionals stay compliant, current, and confident in their roles. Supporting Industry Compliance As a trusted training and compliance partner, Pragmatic Consulting continues to support contractors and utilities providers with accredited training that reflects current industry standards and operational requirements. By working closely with clients across the sector, the company ensures its courses remain aligned with regulatory updates, operational best practice, and the evolving needs of the workforce. Flexibility to Fit Busy Schedules Recognising the challenge of balancing operational demands with workforce development, Pragmatic Consulting has increased the number of open-date courses available throughout the year. Pragmatic Consulting Newsletter Pg2 include: Spring 2026 Alongside expanded scheduling, selected course prices remain under review, with adjustments made to help keep essential training accessible in a cost-conscious market. The aim is to reduce barriers to compliance and professional development, particularly as regulatory updates — such as Amendment 4 — require many professionals to refresh their qualifications. Supporting a Changing Industry As the construction and utilities sectors continue to evolve at pace, from regulatory updates to workforce pressures, organisations need training partners who can respond quickly and flexibly. Our expanded calendar and updated course content reflect our commitment to providing best in class training. All programmes remain fully accredited and are delivered with a practical focus, ensuring learners leave not only certified, but equipped to apply knowledge confidently on site. Preparing for the Year Ahead As 2026 progresses, the emphasis across the sector remains clear: maintaining compliance, strengthening workforce capability, and planning ahead for regulatory change. With updated content, additional dates, and flexible options, Pragmatic Consulting continues to align its training provision with the real-world needs of construction and utilities employers. Pragmatic Consulting Newsletter Pg3 Spring 2026

Celebrating Our Ongoing Support for The Myton Hospices Pragmatic Consulting is proud to continue its partnership with The Myton Hospices, reaffirming our commitment to supporting the vital care they provide across Coventry and Warwickshire. In 2025, through our £1 donation for every eligible course booking, we were delighted to raise £789.00 between May and December. Every booking made by our clients contributed directly to Myton’s specialist palliative and end-of-life care services, supporting patients and families throughout our local community. We were pleased to welcome Martin from Myton to Pragmatic Consulting to mark the contribution raised and to celebrate the collective effort behind it. The initiative demonstrated how small, consistent actions can make a meaningful difference. Continuing Into 2026 Our support doesn’t stop there. We’re pleased to confirm that: • £1 will continue to be donated for every eligible course booked throughout 2026 • We have joined The Myton 100 Club, strengthening our long-term commitment to the charity • Our team will be taking part in the Myton Hospices Moonlight Walk this April to raise further funds and awareness The Moonlight Walk is one of Myton’s flagship fundraising events, bringing together supporters from across the region to walk in solidarity for those affected by lifelimiting illness. We’re looking forward to being part of this special event and supporting the incredible work Myton continues to deliver. As our Charity of the Year, The Myton Hospices remains close to our hearts. Thank you to every client and colleague who has supported this initiative so far — together, we are helping to make a real difference in our community. To learn more about Myton’s work or support their fundraising events, visit: www.mytonhospice.org Pragmatic Consulting Partners with Alcomet to Strengthen Substation Safety Training Pragmatic Consulting has announced a new collaboration with Alcomet, the leading UK supplier of substation and earthing equipment, aimed at improving safety and competence in high-voltage environments. The partnership combines Alcomet’s equipment expertise with Pragmatic’s accredited, practical training programmes. Together they seek to align real-world equipment knowledge with clear, practical training, helping engineers, technicians and safety professionals gain confidence in both theory and application. A Practical Approach to Substation Training Substation work presents a variety of complex risks, particularly around impressed voltage, insulated working and underground services. The collaboration creates clearer learning pathways for operatives, supervisors, managers, and designers working across substation projects. The partnership is centred on improving confidence and consistency in high-risk environments by connecting technical product knowledge with accredited training. Pragmatic Consulting delivers a range of industry-recognised courses, including: • EUSR Impressed Voltage Awareness • EUSR Impressed Voltage for Managers and Designers (SR/234) • EUSR Impressed Voltage for Managers with IVDE (ECP/EAP) • Insulated Working Under Impressed Voltage Conditions (NSI5 equivalent) • BESC AME Substation Training • EUSR HSG47 – Avoiding Dangers from Underground Services (HV Substations) Supporting Safer Working Across the Industry Together, Alcomet and Pragmatic Consulting are focussed on supporting TNOs, DNOs, IDNOs and contractors in building competence, compliance, and confidence across the UK’s substation network. Who are Alcomet? Alcomet are the UK's leading supplier of electrical metals and components to the electricity transmission and distribution market. Their specialist ranges include Copper and Aluminium Earth Tape, Portable Earth Leads, GRP Walkways and Flooring, Demarcation Cones and Signs, Oil Circuit Breaker Contacts and Guardian Metal Theft Prevention solutions. Find out more about Alcomet Pragmatic Consulting Newsletter Pg4 Spring 2026 Pragmatic Consulting Newsletter Pg5 Spring 2026

Retention & Career Pathways: Why Training Alone Isn’t Enough The construction and utilities sectors face more than just a skills shortage — they face a continuity challenge. Recruitment often dominates attention, and training receives budget, but retention is what determines whether either delivers long-term value. Turnover remains high across the industry. Many workers leave before reaching full productivity, or move laterally between employers, taking valuable skills with them. Training is important — but by itself, it doesn’t keep people. The Retention Reality Career pathways don’t need to be complex. Simple, visible progressions can transform retention: • Operative → Advanced Operative → Supervisor • Technician → Lead Technician → Compliance Lead Each step should link skills, training, responsibility, and recognition, turning training from a task into a career-enhancing opportunity. Linking Skills to Future Roles Data highlights persistent trends: • Younger workers change roles more frequently than previous generations • Construction has some of the highest early-career exit rates of any sector • Many employees leave due to limited progression opportunities, not pay Experience shows that people don’t leave because they don’t want to learn — they leave because they can’t see where learning leads. Emerging roles in 2026 are changing what workers need to know. Retention improves when organisations: • Show how current training supports future roles • Align learning with career opportunities • Make progression visible and achievable This approach also contributes to closing the wider skills gap, supporting both workforce stability and organisational resilience. Why Training Alone Falls Short The Business Case for Career Pathways Many organisations invest in courses reactively: • A new client or regulatory requirement arises • A skills gap becomes visible • Compliance needs to be maintained Organisations that embed progression see clear benefits: Lower turnover and higher retention • Faster competence development • Stronger safety culture • Better return on training investment This often results in compliance-driven training rather than meaningful career development. Without context, training can feel like: • A box to tick • A burden on time • Something done to people rather than for them Training becomes part of an organisation’s infrastructure rather than a purely administrative function. From Training to Trajectory Making Training Count: Visible Pathways The most successful employers build trajectories, not just training plans. They communicate: • Where someone can progress • What skills are required • Expected timelines • Available support Retention improves when employees can clearly answer three questions: 1. Where am I now? 2. What is the next step? 3. How do I get there? In a sector under sustained skills pressure, providing visible career pathways is no longer optional — it’s essential for creating a resilient, capable workforce. Pragmatic Consulting Newsletter Pg6 Spring 2026 Pragmatic Consulting Newsletter Pg7 Spring 2026

How Workforce Roles Are Evolving in Construction and Utilities Training Requirements for 2026: What Workers Need to Know The construction and utilities sectors are evolving rapidly. Advances in digital technology, sustainability targets, infrastructure renewal, and changing regulation are reshaping how projects are delivered, and the skills required to deliver them safely and effectively. As the construction and utilities sectors move further into 2026, expectations around competence, safety, and verified qualifications continue to rise. Increased regulatory focus, major infrastructure investment, and stricter client standards mean workers and employers must ensure training remains current, relevant, and properly accredited. While traditional roles remain essential, expectations are expanding. Many positions now combine technical expertise with digital capability, safety awareness, and compliance knowledge. Understanding this shift is becoming increasingly important for workforce planning and long-term resilience. Across the industry, site access requirements are becoming more consistent. Valid CSCS cards remain essential for most construction roles, with ongoing changes reducing older “grandfather rights” routes and placing greater emphasis on recognised qualifications and NVQs. Digital verification systems and online training records are also becoming more widely used across projects. Why New Roles Are Emerging Three key factors are driving change across the industry: Digital transformation – wider use of mobile reporting, digital records, and data-driven inspections Net-zero targets – growing demand for retrofit activity and sustainable construction methods Infrastructure resilience – ageing assets alongside stricter safety and climate expectations Rather than replacing existing jobs, these developments are adding new responsibilities and specialist skills across organisations. Roles Gaining Momentum Digital Site Technician Blends practical site experience with digital systems, supporting inspections, realtime reporting, and accurate project documentation. Network Resilience Operative Helps identify infrastructure risks, supports preventative maintenance, and responds safely to service disruption. Retrofit & Decarbonisation Specialist Focuses on improving energy performance through low-carbon upgrades aligned with net-zero objectives. Compliance & Competence Coordinator Manages training records and competence requirements, helping organisations meet increasingly complex industry standards. Pragmatic Consulting Newsletter Pg8 Spring 2026 Health and safety training continues to form the foundation of compliance. Courses such as Health & Safety Awareness, Manual Handling, Working at Height, Asbestos Awareness, and First Aid remain core expectations on many sites, reflecting continued efforts to reduce incidents and improve workforce wellbeing. Within utilities, competence requirements are also tightening. SHEA schemes are increasingly required for site access, while safe digging and underground service awareness — including HSG47 and cable avoidance training — remain critical as organisations work to prevent costly and dangerous utility strikes. Street works and highways activity continues to rely on valid NRSWA qualifications, with renewals and documentation checks more closely monitored by clients and local authorities. For supervisors and managers, SSSTS and SMSTS qualifications remain industry standards, alongside growing expectations around leadership, communication, and procedural safety awareness. The overall message for 2026 is clear: training is no longer just about compliance — it supports career progression, site safety, and long-term employability. Keeping certifications up to date and planning refresher training early helps workers maintain access to opportunities while supporting safer, more productive projects across the industry. Pragmatic Consulting Newsletter Pg9 Spring 2026

The Construction & Utilities Skills Gap: What 2026 Is Really Showing The skills gap across construction and utilities is no longer a future concern — it is already affecting project delivery, safety planning, and workforce stability across the UK. While recruitment challenges often dominate headlines, the real issue is more complex: ensuring the right people have the right skills at the right time. What the Data Tells Us Industry forecasts continue to highlight significant workforce pressure. The UK construction sector is expected to require hundreds of thousands of additional workers in the coming years, while utilities organisations face increasing difficulty replacing experienced operatives approaching retirement. Several trends are shaping the challenge: • An ageing workforce, with a large proportion of workers now over 50 • Apprenticeship and entry routes struggling to match demand • Growth in digital and low-carbon technologies creating new skill requirements • Safety-critical roles becoming harder to fill due to stricter competence expectations The result is not simply a shortage of people, but a shortage of verified capability aligned with modern project needs. Why the Gap Persists The skills gap is structural rather than temporary. Infrastructure investment is increasing at the same time as experienced workers leave the industry, while technology and compliance requirements evolve faster than traditional training pathways. How Employers Are Responding Organisations seeing the strongest results are moving away from reactive hiring and towards long-term workforce planning. Common approaches include: • • • • Mapping future skill needs alongside current roles Investing in upskilling existing teams Introducing training earlier in project lifecycles Linking learning to visible career progression When training is treated as part of operational infrastructure rather than an administrative task, it delivers stronger safety performance, improved retention, and greater resilience. Looking Ahead The skills gap presents challenges, but also opportunity. Employers that build competence internally and plan ahead for evolving roles will be better positioned to deliver projects safely, efficiently, and sustainably throughout 2026 and beyond. Key Takeaways for 2026 ✔ The skills gap is now an operational challenge, not a future risk ✔ Demand for skilled workers continues to outpace supply across construction and utilities ✔ Digital systems and net-zero projects are changing skill requirements quickly ✔ Retaining and upskilling existing staff is becoming more effective than recruitment alone ✔ Training linked to clear career pathways delivers stronger engagement and long-term value In 2026, workforce planning is no longer just about hiring — it’s about building capability. At the same time, retention remains a challenge. Many workers leave roles not because of pay, but because they cannot see clear progression or development opportunities. Pragmatic Consulting Newsletter Pg10 Spring 2026 Pragmatic Consulting Newsletter Pg11 Spring 2026

From Compliance to Competence: Improving Performance in 2026 In construction and utilities, compliance has traditionally been the benchmark for safe working. Training certificates, completed courses, and documented records have helped organisations demonstrate that minimum standards are met. However, across the industry, expectations are shifting. In 2026, regulators, clients, and contractors increasingly want evidence not just that training has been completed — but that skills are being applied effectively on site. The focus is moving from compliance to competence, and the difference has a direct impact on operational performance. Compliance vs Competence Compliance confirms that training has taken place. Competence demonstrates that knowledge is consistently applied in real working environments. A qualified supervisor, for example, may hold the correct certification, but true competence is reflected in how they manage risk, coordinate teams, and make safe decisions under pressure. Increasingly, audits and client reviews are assessing behaviour and outcomes rather than paperwork alone. Why the Shift Is Happening When competence improves, safety and productivity tend to improve together. Common Challenges for Employers Many businesses still treat training as a reactive requirement, delivered only when certificates expire or issues arise. This can lead to: • Skills gaps remaining hidden until problems occur • Refresher training viewed as administrative rather than developmental • Overreliance on certificates as proof of ability Shifting mindset is often the biggest step. Supporting Better Performance Several industry trends are accelerating this change: • Skills shortages placing greater reliance on capable teams • More complex projects involving live services and higher risks • Increased auditing and client assurance requirements • A workforce combining new entrants with experienced operatives needing continual development Organisations are recognising that compliance alone does not prevent incidents or delays — competence does. What Competence Looks Like on Site Competence is visible in everyday performance, including: • Operatives identifying hazards early and acting proactively • Supervisors planning work efficiently and safely Pragmatic Consulting Newsletter Pg12 • Teams maintaining productivity while following safe systems of work • Staff making informed decisions that prevent downtime or service strikes Spring 2026 Employers strengthening performance in 2026 are taking a more structured approach by: • Linking training directly to job roles and risks • Creating clear development pathways from operative to supervisor and management roles • Scheduling refresher training to maintain capability, not just compliance • Gathering practical evidence through observation and feedback Performance Beyond Compliance Moving toward competence delivers measurable benefits: fewer incidents, smoother project delivery, improved audit outcomes, and stronger workforce confidence. Compliance remains essential — but in today’s environment, it is only the starting point. Organisations that focus on building genuine competence are better positioned to deliver safe, efficient, and resilient projects throughout 2026 and beyond. Pragmatic Consulting Newsletter Pg13 Spring 2026

Our training programmes are built to help individuals and organisations develop practical skills, maintain industry compliance, and strengthen confidence in real working environments. Each course combines recognised accreditation with knowledge that can be applied immediately on site. Outlined below are some of our most in-demand open courses scheduled over the coming months. These sessions are available to both individual learners and company bookings, with simple online registration. Courses are delivered across multiple locations to provide flexibility, including: Stoneleigh Park (SP), Trafford Park (TP), and Online (O). CITB Accredited Training Courses Below are details of some of our CITB-accredited courses, designed to support professionals in the construction industry. Course Location Next available dates Cost CITB SMSTS - Site Management Safety Training Scheme Online 5 Days April May June 13th - 17th 11th - 15th 15th - 19th £427 CITB SMSTS-R - Site Management Safety Training Scheme Refresher Online 2 Days April June 24th - 23rd 23rd - 24th £325 CITB TWCTC - Temporary Works Co-Ordinator Training Course Online 2 Days April May June 7th - 8th 5th - 6th 2nd - 3rd £410 £385 CITB TWSTC - Temporary Works Supervisor Training Course Online 1 Day CITB SSSTS - Site Supervisor Safety Training Scheme Online 2 Days April May June April May June 9th 28th 4th 28th - 29th 5th - 6th 9th - 10th CITB HSA - Health & Safety Awareness Course Online 1 Day April June 21st 22nd £117 CITB SEATS - Site Environmental Awareness Training Scheme Stoneleigh Park 1 Day May 14th £187 £265 £267 City & Guilds Confined Space Training Courses Confined space training courses tailored to meet the needs of professionals across various industries. Course Location Next available dates Cost City & Guilds 6160-01 Working in Low Risk Confined Spaces Stoneleigh Park 1 Day April July 9th 7th £280 City & Guilds 6160-03 Working in High Risk Confined Spaces Stoneleigh Park 3 Days April July 27th - 29th 13th - 15th £690 City & Guilds 6160-09 - Working in Medium Risk, Entrant & Entry Controller Confined Spaces Stoneleigh Park 2 Days March April May 18th - 19th 15th - 16th 13th - 14th £435 City & Guilds Electrical Training Courses Confined space training courses tailored to meet the needs of professionals across various industries. Course Location City & Guilds 2382-26 18th Edition Full Course (3 days) Stoneleigh Park 3 Days April May July 29th - 1st May 27th - 29th 15th - 17th £485 City & Guilds 2382-26 18th Stoneleigh Park Edition (1 Day Update including 1 Day Exam) May July 26th 14th £240 April May July 30th 28th 16th £150 City & Guilds 18th Edition Exam Only Online Half Day Next available dates Cost This is not an exhaustive list of dates, you will find more dates available to book on our website. Pragmatic Consulting Newsletter Pg14 Spring 2026 Pragmatic Consulting Newsletter Pg15 Spring 2026

EUSR SHEA Passport SHEA Conversion Courses The EUSR SHEA training courses focus on raising awareness of key health, safety, and environmental issues, helping delegates understand their responsibilities while working on-site or in operational environments. The SHEA Conversion courses are designed for delegates who already hold a valid SHEA card and now require registration for another utility sector, shorter courses removing the requirement to repeat core units and focussed on industry specific units only. Course Location EUSR SHEA Water Online 1 Day Next available dates Cost March March April April 17th 31st 14th 29th April April May June 8th 22nd 6th 16th £155 Online 1 Day March March March March 11th 16th 19th 24th £195 EUSR SHEA Gas Renewal Online Half Day March March April May 16th 25th 22nd 1st £155 EUSR SHEA Power Online 1 Day March March March April 18th 23rd 27th 8th £195 EUSR SHEA Power Renewal Online Half Day March April 25th 8th £155 EUSR SHEA Cross Country Pipelines Online 1 Day March 12th £215 £150 EUSR SHEA Core Online 1 Day March March April 19th 30th 16th £195 £150 EUSR SHEA Waste Online 1 Day March 18th £195 £150 EUSR SHEA Telecoms Online 1 Day March April April May 11th 15th 30th 14th £195 £150 EUSR SHEA Water Renewal EUSR SHEA Gas Online Half Day Pragmatic Consulting Newsletter Pg16 £195 £150 Spring 2026 Course Location Next available dates Cost EUSR SHEA Water Conversion Online Half Day April 1st £135.50 EUSR SHEA Gas Conversion Online Half Day April 1st £135.50 EUSR SHEA Power Conversion Online Half Day April 1st £135.50 EUSR SHEA Telecoms Conversion Online Half Day April 1st £135.50 Other Water Courses Other compliance & site access courses required to work in the water industry. Course Location EUSR National Water Hygiene (eLearning) (NWH) (Blue Card) eLearning EUSR Safe Control of Mains Connection (SCMC) Water Course Thames Water Passport Course Next available dates Cost In your own time £145 Online Half Day March April 13th 17th £240 Online Half Day March March April May 19th 27th 16th 7th £70 Pragmatic Consulting Newsletter Pg17 Spring 2026

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