Shangri-La Surabaya HR Newsletter Jul–Sept 2025 – Highlights: Welcome Aboard, Promotions, and Staffing Updates

Key Highlights

• Staffing introductions and leadership updates (p. 04): Dennis Ferdinand Nugraha has been appointed as Social Media Specialist, joining the Sales & Marketing team to drive digital initiatives. Laurensius Kurniawan Saputra (Putra) joined as Service Associate – Front Office, bringing prior experience from multiple hospitality brands. Sharron Tiffany Nathania joined as Service Associate – Reception, with a strong hospitality foundation and recent internship exposure in luxury hotel operations. Gurpreet Gulati rejoined Shangri-La as General Manager, reinforcing leadership for Shangri-La Surabaya. (p. 04)

• Promotions across departments: four colleagues received promotions to higher service leadership roles, reflecting a focus on talent development and guest experience enhancements. Details include promotions effective August 1, 2025, to Service Leader roles in Kitchen (Main Kitchen) and Kitchen (Pastry), as well as a promotion to Service Leader – Reception, with another move to a strategic support role as Secretary to the Executive Chef, all effective September 1, 2025. (p. 04)

• Overall takeaway: The newsletter emphasizes welcome messages for new team members, leadership continuity, and internal promotions, underscoring Shangri-La Surabaya’s commitment to developing talent, delivering exceptional guest experiences, and strengthening the hotel’s service leadership across departments. (p. 04)

Shangri-La Surabaya Newsletter Jul - Sept 2025 - Flipbook by Fleepit