HOME CARE A Little Extra 44 Rome Road, Myaree, WA, 6154
Contents 1 Welcome Message 2 Mission and Vision 3 Our Promise 4 Our Values 5 Our Services 6 What to Expect 7 What People say 8 Guide to ACAT 9 I’ve Been Approved 10 Contact Us
Founder and CEO Welcome Message My name is Stuart Manifold, and I am the founder and CEO of Encompass Home Care. My journey into the delivery of home-based aged care services began with the very personal challenges faced in securing adequate services for my Mum, Carolyn while she was living independently at a Retirement living Village in Queensland. This experience highlighted to me the need for a single point service provider in the industry, a dedicated provider that had qualified staff located onsite, more importantly a provider driven by HEART. Sadly, as a family we were forced to place Mum into residential care which saw a rapid decline leading to her passing in April 2024. This personal experience drove me to establish Encompass Homecare, with the goal of creating a legacy for Mum and filling what I see as a vital gap in the Australian aged-care and private health sectors. THANK YOU MUM – CAROLYN FOR THE INSIPIRATION, your journey will change the lives of many in a very positive way.
Vision Mission To be the Bellwether of home care services in Australia through innovation, communication, consistency and Heart. Encompass is committed to helping older Australians remain in their homes longer with independence, dignity and confidence. Vision We understand that the journey from application to receiving government assistance can be drawn out and confusing. Our vision extends from the initial contemplation stage to applying for an ACAT assessment and beyond, ensuring that each person receives services tailored to their individual needs. We will happily work with the client and family to ensure all information is captured for the initial referral and where it is appropriate will happily arrange for an Encompass Nurse or Care Partner to be present at the assessment ensuring that all appropriate information is shared, this allows for a fuller determination of needs and an additional point of contact for the client and family. Whether clients ultimately choose Encompass to provide these services or not, we are committed to providing support every step of the way
Home Care for Aging Australians At Encompass Homecare, we believe in nurturing the spirit of independence and choice for ageing Australians. Our initial focus was to assist those living in retirement and lifestyle villages; and we have been assisted in proving this model by St Ives Retirement Living. Encompass is proud to be partnered with St Ives Retirement and Lifestyle Villages across Perth. This partnership is built on a shared commitment to meeting the evolving needs of residents. St Ives is dedicated to creating a safe and supportive environment, ensuring help is readily available for your loved ones. Over the past two years, Encompass and St Ives have successfully completed a pilot program, refining this innovative model of care. This collaboration provides peace of mind and reassurance to the families of residents, delivering a high standard of personalised support. The Encompass team works hard to become an integrated part of that community, allowing for ongoing and constant reviews of a client’s needs and desires. By having staff permanently located within a village we are able to achieve a consistency of care personnel and guarantee on time services, rather than providing a window for arrival. This model also allows us to service clients outside of the village environment with the and minimise travel time and inconsistency in services. Out team provides comprehensive home and community-based services that allow our clients to live in their own homes with dignity, control, and a sense of security.
Values A Little Extra Delivering the unexpected that is appreciated at every opportunity. We go beyond just meeting needs by adding thoughtful touches to make a meaningful difference in your day. Compassion Treat every client with care and understanding, addressing each individual’s unique challenges with respect and kindness. Understanding We strive to understand your goals, hopes, and concerns to promote independence and help you achieve your personal aspirations. Community Encompass Home Care is committed to making a positive impact on the lives of our clients and their families, enhancing the communities in which we work. Consistency We aim to provide reliable service times and consistency in staff, allowing you to build trusting relationships with familiar caregivers and enhancing your comfort and confidence.
Services Encompass Home Care offers a wide range of services to support your health, well-being, and lifestyle at home. Our services include: Personal Care Assistance with daily activities such as showering, dressing, grooming, and personal hygiene. Domestic Assistance Support with household tasks including cleaning, laundry, meal preparation, and basic home maintenance. Social Support & Companionship Encouraging engagement in social activities, hobbies, or simply offering companionship and meaningful conversation to help reduce isolation. This also includes revisiting cherished activities they once loved but may have thought were no longer within reach. Clinical Care Comprehensive health support managed by trained professionals to address specific medical needs. Wound Management Skilled care for wound treatment and recovery, ensuring a safe and effective healing process. Gardening Assistance with basic gardening tasks to maintain a tidy and pleasant outdoor space. Community Access Support for attending community events, appointments, and social outings, helping you stay engaged and connected. Medication Management Ensuring medications are taken safely and on schedule with oversight from trained professionals.
Our Services Tailored Care Plans After a detailed assessment, we work with you and your family to develop a personalised care plan. This plan is designed to focus on your health, safety, and lifestyle goals. Regular Reviews & Adjustments We regularly review your care plan to ensure it continues to meet your needs and adjust it as required. Trusted, Qualified Staff Our staff undergo rigorous checks, ongoing training, and adhere to our strict code of conduct to deliver compassionate, professional, and safe care. Each team member embraces our values, particularly A Little Extra and Consistency, bringing empathy and reliability to your day. Consistency in Care We understand the importance of trust and familiarity in care relationships. That’s why we aim to provide continuity with the staff who support you, so you see familiar, friendly faces as much as possible. Compliance and Quality Standards Encompass Home Care meets the ACQSC's stringent quality standards, giving you confidence in the safety and quality of our services.
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