https://www.focusgroup.co.za/ 30 7th Avenue, Parktown North, 2193 Randburg, Johannesburg South Africa The Focus Group Retail Brand Employee Onboarding Flipbook Welcome to The Focus Group Retail Brand! We are excited to have you join our team! Please complete the following information to facilitate your onboarding process. 1. Employee Section I. Personal Information: Full Name: Date of Birth: ID Number: Physical Address: Cell Phone Number: Email Address: Emergency Contact Name: Page 1 of 35
II. Employment Details: Position/Title: Department: Start Date: Employment Type (Fulltime/Parttime/Contractor): Salary/Compensation: General Work Schedule/Hours: III. Benefits Enrollment: Health Insurance/ Medical Aid: o Yes o No Dental Insurance/Cover: o Yes o No Retirement Annuity: o Yes o No Wellness Programme: o Yes o No Other Benefits (Please Specify): o Yes O No IV. Banking Information: Page 2 of 35
Account Type: Account Number: Branch Code: Tax Number: V. Basic Emergency Information: Allergy/Condition of special mention: What to know in the case of an episode/ a reaction: What to do in the case of an episode/ a reaction: Who to call in the case of an episode/ a reaction: GP/Specialist/Closest Clinic contact details: VI. Acknowledgement: I acknowledge that I have received, read, and that I fully understand the Focus Group Retail Brand and Employee Onboarding Flipbook. All the information I have offered is up-to-date, relevant and correct, to my knowledge. I agree to abide by the policies and procedures outlined therein. I fully understand and agree that as long as I am employed by the Focus Group retail brand, wearing the Focus Group retail brand uniform, or on the premises of Focus Group retail brand shop or other designated area hired or utilized by the Focus Group retail brand for promotional activities, that I am expected to behave and act accordingly as a professional Brand Ambassador. This means that neither my words, body language nor my or actions shall contain or be seen as discrimination, defamatory, disparaging or offensive to any product or business, most of all including The Focus Group retail brand. While I am assuming the role of Brand Ambassador, I am to understand that Page 3 of 35
employment, and therefore all relevant rules, policies and procedures apply; which includes but is not limited to: The drinking of alcohol or the taking of illicit drugs and substances, being involved in any pornographic or overtly explicit or violent behaviour, or to be contrary to any religious and/or political beliefs. In short, the Brand Ambassador is obliged to avoid any action that will damage the brand's reputation. Employee Signature: ________________________ DD/MM/YYYY Date: 2. Manager's Section: Approved By: __________________________ Signature: _____________________ HR/Onboarding Checklist: o Receive completed personal information form o Verify employment eligibility documentation o Confirm benefit enrolment selections o Process Banking information o Review and ensure acknowledgment of employee Flipbook o Schedule orientation/training sessions Notes/Comments: Page 4 of 35 Date: DD/MM/YYYY
_____________________________________________ _____________________________________________ _____________________________________________ ____________________ Thank you for taking the time to complete this form. If you have any questions, please don't hesitate to reach out to: Human Resources Manager info@focusgroup.co.za chase@focusgroup.co.za (011) 486 - 9700 National Store OR (+27) 79 496 -7299 December 2024 Version No. 1 Table of Contents National listing of stores and transport routes 7 Purpose and Scope of this Employee onboarding Han dbook 8 Page 5 of 35
Company Policies 10 Daily Routines 13 Dress Code and Employee uniform 15 Organizational Structure 17 Leave, Holidays and working on Public Holidays 18 Upskilling and Reskilling: Professional Development Toolkit 21 Appendix A – Daily Protocol, Practices & Checklists 27 Appendix B – Miscellaneous Documents & Checklists 29 Appendix C – Management Authorized Documents 31 Appendix D – Resources and Links 33 Page 6 of 35 8
CAPE TOWN Green Point - High Street Shopping & Wiink Cosmetics Cape Quarter Lifestyle Village Shop U41 No. 27 Somerset Road, Green Point Monday - Friday 09h00 - 17h00 | Saturday / Public Holiday 09H00 - 16h00 | Sundays 09H00 - 14H00 GAUTEN G Craighall Park – High Street Shopping & Wiink Cosmetics The Woods Shopping Centre Shop No. F5 345 Jan Smuts Ave, Craighall Park, Randburg Monday - Friday 09h00 - 17h00 | Saturday Closed| Sundays Closed Parktown North – High Street Shopping & Wiink Cosmetics Page 7 of 35
7th Avenue, Parktown North Monday - Friday 09h00 - 17h00 | Saturday Closed| Sundays Closed Pretoria - High Street Shopping & Wiink Cosmetics Rosebank – Untangled by Tangles Salon 31 Keys avenue, Rosebank Tuesday - Wednesday 08:30-16:30 | Thurs: 08:30-17:00 | Fri: 08:00-16:30 | Sat: 08:00-15:00 Purpose & Scope Purpose The goal of this Flipbook is to provide employees and managers with everything they need to know about the company. This Flipbook is used to help them understand what the company expects from them. Scope This Flipbook consists of the employee’s manual, the company’s vision, and mission, company policies and is applicable to all: Full-time Employees Part-time Employees Temp Employees Vision, Mission and Values Vision Page 8 of 35
pristine and professional setting Create in-house Brand ambassadors: Enthuse our employees about all we have to offer Upskill and re-skill our employees: We do so much more than just pay your salary. We believe in providing opportunities for growth and career advancement to enrich our employees. To foster an eco-system of sincere reciprocity, respect, learning and blissful Mission To expand the thriving brand into a chain of stores while upholding our unwavering commitment to quality and professionalism. To provide our customers with a space/platform that is free from judgment; where they are treated in a genuine manner and prioritised for the duration of their visit by our friendly, professional and knowledgeable staff. Values We value our employees, who: Take pride in their work efficiency, personal appearance and the Brand Maintain a calm, respectful and professional demeanour at all times We value our Clientele, who: Treat our Employees and Managers with kindness and respect Uphold an upright moral compass and honour a sense of propriety Page 9 of 35
Fleepit Digital © 2021