Summary of ISO 9001:2015

Introduction

The ISO 9001:2015 standard is a set of guidelines established to help organizations ensure that they meet the needs of customers and stakeholders. It outlines the requirements for a quality management system that can be used by any organization, regardless of its size or the industry it operates in (p. 1).

Main Requirements

One of the key aspects of ISO 9001:2015 is the focus on risk-based thinking, which requires organizations to identify and address potential risks that could impact the quality of their products or services. The standard also emphasizes the importance of leadership and commitment, as well as the need for continual improvement (p. 2).

Benefits

Implementing ISO 9001:2015 can bring several benefits to an organization, including increased efficiency, improved customer satisfaction, and a competitive advantage in the market. By following the guidelines set out in the standard, organizations can enhance their processes and demonstrate their commitment to quality (p. 3).

ISO 9001 2015 SQR EN rcvd 110424 - Flipbook by Fleepit