AMP Services offers a comprehensive guide to help communities select the right service level for their needs, covering categories like Accounting, Covenant Enforcement, Portfolio, and On-Site Management. The company provides standard, optional, and complimentary services, allowing for customization based on each neighborhood's unique requirements. Financial Services include tasks like accounts payable, accounts receivable, budgets, and collections, while Covenant Compliance Services add covenant enforcement communication. Portfolio and On-Site Management services offer additional site visits, meeting attendance, and vendor management. AMP also offers a range of optional and complimentary services at little to no cost, aiming to simplify operations and provide added benefits to associations. The online portal Vantaca enables real-time access to account information, payment options, and community-related data, ensuring transparency and efficiency in managing community associations.
(Content from pages 1-3)
AMP's corporate structure emphasizes effective operations and customer satisfaction through a centralized functional setup. Each property is assigned a community manager as the main point of contact, supported by various specialty departments working behind the scenes. The company boasts a strong corporate leadership team that facilitates quick changes and innovative solutions. The low ratios of properties to managers ensure personalized attention and quality service. The management teams comprise a Community Association Manager, a property accountant, and a Property Management Director, backed by a dedicated corporate team. Background checks and drug screens are mandatory for all team members, guaranteeing reliability and professionalism in service delivery.
(Content from pages 4-6)
The online portal Vantaca plays a crucial role in maximizing efficiency for AMP Services. It offers real-time access to account status, payment options, and association-related information, all customizable based on security settings. Homeowners can access a wide range of documents and data, from financial records to community calendars, ensuring transparency and convenience in managing their association responsibilities. Vantaca is a mandatory tool with every service level, with a small monthly fee based on the selected options. The system is backed up daily, providing assurance of data security and accessibility for all users.
(Content from pages 7-8)