PRAKSE ZA OBRADU PACIJENATA POD MEĐUNARODNOM ZAŠTITOM PRACTICAL ADMINISTRATIVE ADVICE FOR TREATING PERSONS UNDER INTERNATIONAL PROTECTION
OSOBA POD MEĐUNARODNOM ZAŠTITOM = izbjeglica u smislu Konvencije o statusu izbjeglica iz 1951., kojoj je priznat azil ili supsidijarna zaštita u RH. • Zdravstvena zaštita takvih osoba u RH regulirana je, između ostalog, Zakonom o obveznom zdravstvenom osiguranju i zdravstvenoj zaštiti stranaca u Republici Hrvatskoj. • Osobe pod međunarodnom zaštitom (i članovi njihove obitelji) pravo na zdravstvenu zaštitu ostvaruju u istom opsegu kao i osigurana osoba iz obveznog zdravstvenog osiguranja. • Status se dokazuje identifikacijskom iskaznicom koju izdaje MUP (slično osobnoj iskaznici). Važno: na iskaznicama članova obitelji može pisati "privremeni boravak" umjesto "azil"/"supsidijarna zaštita". • Troškovi zdravstvene zaštite isplaćuju se iz Državnog proračuna, odnosno preko Ministarstva zdravstva.
PERSON UNDER INTERNATIONAL PROTECTION = a refugee in the sense of the 1951 Confention on the Status of Refugees that has been granted asylum or subsidiary protection in the Republic of Croatia. • The healthcare provision for such persons in Croatia is regulated, i.a., by the Act on Mandatory Health Insurance and Healthcare for Foreigners in the Republic of Croatia. • Persons under international protection (and their family) are entitled to receive the full scope of healthcare as persons insured under the mandatory health insurance. • Their status is verified by a identity card issued by the Ministry of Interior (similar to the personal ID) card). Important: the IDs of family members might state "temporary stay/privremeni boravak" instead of "asylum"/subsidiary protection". • The cost of healthcare is covered from the National budget, i.e. by the Ministry of Healthcare.
MEĐUNARODNOM ZAŠTITOM • Kategorija osiguranja: T • Prebivalište: ono koje je navedeno na identifikacijskoj iskaznici (potrebno unijeti u sustav prilikom upisa u ordinaciju). • Pacijent mora prilikom svakog posjeta ponijeti kopiju identifikacijske iskaznice. IZDAVANJE RAČUNA (na kraju mjeseca): • Ispis svih DTP-a • Kopija identifikacijske iskaznice pacijenta • Ispis svih pregleda u proteklom mjesecu iz kartona • Povijest bolesti RECEPTI: • "Plavi", odnosno "crveni" recepti. • Sve uputnice se printaju kao i za kategoriju osiguranja A. • Za sve preglede specijalista pacijent se mora sam naručiti (nema opcije e-naručivanja). RAČUNI MORAJU BITI NASLOVLJENI NA MINISTARSTVO ZDRAVSTVA, ALI SE ŠALJU U HZZO. ZAPOSLENE OSOBE POD MEĐUNARODNOM ZAŠTITOM • Kategorija osiguranja: A • Prebivalište: ono koje je navedeno na identifikacijskoj iskaznici (potrebno unijeti u sustav prilikom upisa u ordinaciju) • Zdravstvena iskaznica: crveno-bijela, osnovno zdravstveno osiguranje preko poslodavca; uz mogućnost dopunskog osiguranja. IZDAVANJE RAČUNA - kao i za ostale državljane RH. RECEPTI I UPUTNICE • Šalju se u ljekarnu elektronski. • "Crvene" uputnice. • Dostupno e-naručivanje.
INTERNATIONAL PROTECTION • Insurance category: T • Residence: the address stated on the ID (it is necessary to enter it into the system when enrolling the patient to your office). • The patient must bring a copy of his identification card to every visit. INVOICING (at the end of the month) • List of all diagnostic-therapeutic procedures • Copy of the patient's ID • List of all examinations from that month from the chart • Medical history PRESCRIPTIONS: • "Blue", i.e. "red" prescriptions. • All referrals are printed as for insurance category A. • The patients must schedule specialist exams themselves (no e-appointments). INVOICES ARE ADDRESSED TO THE MINISTRY OF HEALTHCARE, BUT SENT TO THE HEALTH INSURANCE FUND. EMPLOYED PERSONS UNDER INTERNATIONAL PROTECTION • Insurance category: A • Residence: the address stated on the ID (it is necessary to enter it into the system when enrolling the patient to your office) • Insurance ID: red-white, basic health insurance through the employer; with the possibility for supplementary health insurance. INVOICING - the same as for Croatian nationals. PRESCRIPTIONS AND REFERRALS • Electronically sent to the pharmacy. • "Red" referral notes. • E-appointments available.
• Zakon o obveznom zdravstvenom osiguranju i zdravstvenoj zaštiti stranaca u Republici Hrvatskoj / Act on Mandatory Health Insurance and Healthcare forf Foreigners in the Republic of Croatia • Zakon o međunarodnoj i privremenoj zaštiti / Act on International and Temporary Protection • Ministarstvo zdravstva / Ministry of Healthcare • Ambulanta za tražitelje međunarodne zaštite, Dom zdravlja Zagreb – Centar / Clinic for international protection seekers, Health Center Zagreb – Center, dr. Abdulah Chouehne Kontakt u Ministarstvu zdravstva / Ministry of Healthcare contact: bozica.saric@miz.hr This publication was financed with the funds of the German Federal Foreign Office. This publication or parts of it can be used by others for free as long as they provide a proper reference to the original publicaton. The content of this publication does not necessarily reflect the official opinion of the Rosa Luxemburg Stiftung. Responsibility for the information and views expressed therein lies with the authors. Zagreb, prosinac / December 2020
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